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Q: What exactly does TLC provide?
A: TLC provides assistance with the creation of your projects. Starting with typesetting and layout, through to printing and bindery, TLC makes sure that your project is produced exactly to your specifications. The typesetting and layout are done in-house, while all printing and bindery is contracted out to wholesale suppliers that are chosen for their qualilty and pricing, based on the project at hand.
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Q: Can you match any color?
A: We do our best to match the color you need. However, some colors are more difficult to match than others, especially certain shades of reds and blues. Colors of paper and output devices can also alter colors.
Q: Do you have a price sheet?
A: On certain projects we can approximate a cost. However, most of our jobs are customized projects requiring specific methods of production for which we provide an individualized estimate.
Q: Do you offer any design assistance?
A: If you can picture it, we can help you design it. Our designers can help you create anything from a simple business card to a full sized poster. We will help you select paper stock, ink colors, graphics and fonts to create a piece that will make you stand out from your competition.
Q: How can I get a quote on my project?
A: The most efficeint way to get a quote is through our online ordering / quote request service. When we receive your request, we will review your specifications and either e-mail or phone you with a quote.
Q: How long will it take to complete my job?
A: It all depends on the amount of work involved. Once we receive the order, discuss the specifics and you approve the artwork, we can give you a more accurate completion date.
Q: If my project is on a disk, how should I prepare the file for you?
A: We have both PC and MAC capabilities, so there is no need for you to convert your file in order to get it produced. However, a PDF file is the most convenient and readily acceptable file format.

Bindery - The operations performed to finish a job. These include folding, numbering, drilling, padding, cutting, collating, gathering, thermography, marrying, stapling, perforating and scoring.

Carbonless - A type of paper that allows information printed on the top sheet to be transferred to subsequent sheets. A 3-part carbonless form would have 3 sheets. Also known as NCR (a brand) paper.

Collate - To assemble flat material in a predetermined order for binding.

Color Separation - The process of separating an image into the primary printing colors of CMYK. C-Cyan, M-Magenta, Y-Yellow & B-Black.

Crop - To reduce the size of an image by cutting off portions from the edge.

Crop Marks - Lines added to the page to guide the cutter and bindery operations.

Desktop Publishing (DTP) - The creation of documents, flyers, brochures, ads, etc. using a computer, page layout software and typesetting.

Die Cutting - Cutting irregular shapes in paper.

Dots Per Inch (DPI) - A measurement of output device resolution, not to be confused with LPI.

Duplex Printing - Printing on two sides of the page. The use of both sides of paper.

Embossing - When areas of the paper are raised and textured. Usually done for decorative purposes.

EPS - Encapsulated PostScript. A standard format for a drawing, image or complete page layout, allowing it to be placed into other documents. EPS files normally include a low-resolution screen preview.

Imprinting - The printing of additional information on a sheet that has already been printed.

JPEG - Typical file format for digital and computer generated pictures.

Leading - The space between lines of text measured from baseline to baseline.

Lines Per Inch (LPI) - The number of lines (rows of dots) per inch, in a screen.

Offset - The process of transferring ink from a plate to a rubber blanket, which is then offset onto paper.

Offsetting of Inks - The transfer of ink from one freshly printed sheet to another.

Opaque - In paper, the property which makes it less transparent.

Perforating - The operation of placing interrupted slits into a sheet so that it may be easily torn free.

PMS - Pantone Matching System. A standard guide of defining and matching colors for reproduction.

Prepress - The production steps before printing.

Register - Maintaining the exact relative position of two or more colors or lines on the copy.

Resolution - Refers to the quality of an image, the higher the resolution, the better the quality.

RGB - Red, Green and Blue are the primary colors seen by the eye, and are used on computer screens.

Saddle Stitch - To fasten a booklet by stapling it through the middle fold of the sheets.

Scoring - Placing a crease in the sheet so it can be easily folded.

Thermography - The application of a powder and heat to printed ink. Often called raised printing.

TIFF - Tag Image File Format. A popular image file format.

Transparency - Property of a material which permits light to pass through it. The opposite to opacity.

Typesetting - Arranging elements of text (words) and graphics in a uniform and legible manner.

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